Delivery & returns
Same-day dispatch
Orders placed before 2:30pm UK time are dispatched the same day. Dispatch is when your order leaves us; it is not a promise of same-day delivery.
Review the delivery options, charges and any estimates shown at checkout before placing your order.
14-day returns
We offer a 14-day return window. The buyer pays return postage. Read the full refund policy and contact us before returning an order.
Online support
We are an online-only store. For an order or delivery enquiry, email admin@tcgsync.com or use our contact form. Include your order number if you have one.